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INTERNATIONAL TELECOMMUNICATION UNION  

 

 

ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. ITU also organizes global Telecom events bringing together the most influential representatives of government and the private sector to exchange ideas and knowledge for the benefit of all.

 

Digital Inclusion Consultant - Moldova 

 

Vacancy notice no: 2075 
Sector: BDT
Department: Regional Offices
Country of contract: Remote
Duty station: Home Based

 

Position number: [[positionNumber]] 
Grade: [[PositionGrade]] 
Type of contract: Consultant
Duration of contract: 34 working days including one mission to Moldova
Recruitment open to: External
Application deadline (Midnight Geneva Time): 22 July 2025

 

ORGANIZATIONAL UNIT

 

The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector of the Union. BDT deals mainly with development policies, strategies, programming, projects, as well as technical cooperation activities to enable and foster universal access to affordable, high-quality and secure telecommunications/ICTs and Foster equitable and inclusive use of telecommunications/ICTs to empower people and societies for sustainable development. To effectively and efficiently serve the needs of Member States, BDT is organized into four functional areas:

  • Operations Coordination Department (Office of the Deputy to the Director) (DDR)
  • Projects, Partnerships & Digital Skills Department (PPS) 
  • Digital Networks & Environment Department (DNE) 
  • Digital Knowledge Society Department (DKS)

The regional offices provide assistance to the ITU Member States of the Region, ensuring a close relationship and collaboration. To implement the agreed programs and projects, in accordance with the ITU Strategy Plan and the BDT Action Plan, with the active support of all Departments, providing timely information about their development. To provide proper line management and support, the Regional Directors report to the Director of the BDT.

BACKGROUND INFORMATION

Within the framework of the ITU Regional Initiatives for Europe ‘EUR3: Digital inclusion and skills development’, under the direction of the Head of the ITU Office for Europe and in coordination with the Head of Digital Inclusion Service of BDT, the consultant will provide support in the elaboration of a National Assessment of Policies and Regulations, with Particular Focus on Digital Accessibility. 

TERMS OF REFERENCE

The consultant will:

• Elaborate National Assessment of Policies and Regulation, with Particular Focus on Digital Accessibility in the Republic of Moldova:

    • Document in the ITU Format;
    • Length of the document should range between 50 and 70 pages without Annexes;
    • ITU keeps the copyrights.

• Elaborate a set of PowerPoint slides (ITU template) presenting the final version of the National Assessment.

• Hold the regular coordination calls with the ITU and the designated National Focal Point for this action.

• Elaborate the zero-draft outline of the National Assessment for ITU’s comment and approval.

• Elaborate the draft questionnaire to be used for the interviews for ITU’s comment and approval.

• Carry out desktop research on the following:

    • National policies, strategies and regulations related to digital accessibility and evaluate their compliance with the EU Acquis Communautaire in the context of the EU accession process;
    • Regional and international obligations in context of the digital accessibility;
    • Status of implementation of the implementation of the ICT accessibility in the country;
    • Identify the key national players including policy makers, DPOs representatives and any other involved party or stakeholder and map them (with their functions and responsibilities).

• Conduct a series of video or phone interviews with the key national stakeholders.

• Carry out the mission to Moldova with the aim of validating the initial results of the assessment and collecting additional information through a series of meetings with key national stakeholders.

• Coordinate with and provide support to the National Focal Point in the organization of the national consultations with the relevant national stakeholders involved in the national assessment:

    • Firstly aiming at the presentation preliminary outcomes of the national assessment;
    • Secondly aiming at the presentation of final version of the national assessment.

• Elaborate the repository of national stakeholders relevant to the digital accessibility.

CONCRETE DELIVERABLES

• National Assessment of Policies and Regulations, with Particular Focus on Digital Accessibility in the Republic of Moldova. 

• Set of PowerPoint slides (ITU template) presenting the final version of the National Assessment.

COMPETENCIES

  • Ability to conduct research and have excellent quantitative skills.
  • Ability to communicate complex concepts orally and have excellent drafting skills in English.
  • Ability to work in a multicultural environment and establish harmonious working relationships with all stakeholders, including senior policymakers, senior civil society leaders and community leaders.

QUALIFICATIONS REQUIRED

Education:

Advanced university degree in computer and information science, electrical engineering, telecommunication, computer science, information technology or relevant field or education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the above-mentioned fields.

 

Experience:

At least ten (10) years of experience in the field of the Special Service Agreement (SSA).

 

Languages:

Knowledge of English at advanced level.

 

REMUNERATION INFORMATION

Daily Fee – USD 340 per working day.

INFORMATION ON RECRUITMENT PROCESS   


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU career website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - @itu.int - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.

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