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ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. 

Unpaid Internship - HR Staff Counselling Service Intern 


Vacancy notice no: 1058 
Sector: SG
Department: HRMD
Country of contract: Remote
Duty station: Home Based


Position number: [[positionNumber]] 
Grade: [[PositionGrade]] 
Type of contract: Internship
Duration of contract: 6 months
Recruitment open to: External
Application deadline (Midnight Geneva Time): 11 April 2023




The General Secretariat directs all the administrative and financial aspects of the Union's activities, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication matters for operational and other purposes, the provision of legal advice to the Bureaux of the Union and the departments of the General Secretariat, logistic support to the Union's activities including conferences, the coordination of the work of the Union with other international organizations, the dissemination of information to the Member States and Sector Members, press, corporate and individual users of telecommunications and the general public. The General Secretariat is also responsible for the organization of world telecommunication exhibitions and forums.


Within the General Secretariat, the Human Resources Management Department (HRMD) advises the Secretary General on human resources management. It manages ITU's resources ensuring consistency with ITU strategies, policies, regulations and rules as well as UN Common System policies. It efficiently manages the human capital of the Union; creates a stimulating and supportive work environment and encourages organizational creativity and performance measurement based on results.


Under the supervision of the Staff counsellor the intern will:
• Analyse the data of mental health and wellbeing surveys & assessments; 
• Carries out research for the Staff counselling service on areas of concern related to mental health and workplace wellbeing; 
• Gathers and orderly archive data and research for practical implementation; 
• Assist with the development of psychosocial awareness sessions and/ or presentations; 
• Contribute to development of e-learning playlists for ITU staff related to wellbeing and mental health topics;  
• Assist with other tasks as required.


• Excellent analytical, research and drafting skills;
• Strong teamwork and flexibility;
• High level of discretion and ability to handle confidential and sensitive material;
• Familiarity with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and other relevant IT programs/applications;
• Speaks and writes clearly and effectively.


Education: University degree in social sciences or a related field.  

Experience: No work experience required. 

Languages: Fluency in oral and written English is a requirement. Intermediate level of French would be desirable. 


Unpaid internship.


Please note that a non-remunerated Internship position at ITU does not carry the same conditions of employment as a Short-term or a Fixed-term position. Mandatory Medical Insurance, travel expenses, accommodation and living expenses are the responsibility of the interns or sponsoring institutions. 
The internship will be carried out remotely. 


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.