ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. 


Data Analyst Consultant 


Vacancy notice no: 1365 
Sector: BDT
Department: DDR
Country of contract: Remote
Duty station: Home Based


Position number: [[positionNumber]] 
Grade: [[PositionGrade]] 
Type of contract: Consultant
Duration of contract: 40 working days
Recruitment open to: External
Application deadline (Midnight Geneva Time): 25 September 2023




The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector (ITU-D) of the Union which deals mainly with ICT-focused development policies, strategies and programmes, as well as technical cooperation activities, to promote digital inclusion and drive digital transformation at community, country and regional levels. To effectively and efficiently serve the needs of ITU members, BDT is organized into four functional areas:

  • Office of the Deputy to the Director and Field Operations Coordination Department
  • Partnerships for Digital Development Department
  • Digital Networks & Society Department
  • Digital Knowledge Hub Department

The office of the Deputy to the Director and Field Operations Coordination Department is responsible for advising and supporting the Director on the direction and management of the Bureau. It is also responsible for leading all matters related to personnel, strategic, financial and operational planning and reporting processes. The department oversees the work of the Regional Offices, ensuring proper delegation of authority and accountability of the Regional Offices. This department coordinates the holding of BDT conferences and events, monitors the implementation of decisions emanating from the World Telecommunication Development Conference (WTDC), the Telecommunication Development Advisory Group (TDAG) or Council, and cooperates closely with the other Sectors of the Union and the General Secretariat on matters of relevance to BDT and the overall work of the Union. BDT Regional Directors report to this department.



Upon the request of the Ministry of Digital Development and Transport of Azerbaijan, the ITU Regional Office for CIS supports an assessment of digital skills among the population and several target groups, including public and private sector, university students and teachers, to identify the current level of digital literacy in Azerbaijan and potential digital skills gaps.
The assessment is conducted by the State Statistics Committee in the form of a survey of individuals in a random sample of households in all economic regions of Azerbaijan and among specific target groups, such as staff of the selected public agencies, employees of pre-selected enterprises, and students and teaching staff of higher education institutions.

The ITU Digital Skills Assessment Guidebook serves as the methodology for development of the assessment framework, while the ITU Digital Skills Toolkit guides the recommendations for developing a digital skills strategy.

The Government of Azerbaijan will use the recommendations deriving from the analysis of the survey data as the basis for designing and planning relevant interventions, policies, or strategies at the national or regional level, including industry-specific activities, awareness-raising campaigns and advocacy. 
The assessment will inform the data-driven and targeted interventions to enhance digital literacy in accordance with the needs of the Government, while the survey will serve as a model for regular assessment of the digital literacy level of the citizens of Azerbaijan and can be replicated and further scaled-up. 



Under the direction of the ITU Regional Office for CIS and the ICT Data Statistics Division and in coordination with the Ministry of Digital Development and Transport, the consultant will conduct the following work using the cleaned survey results to be provided by the State Statistics Committee:

  1. In-depth analysis of survey results, identification of digital skills gaps per target group. The analysis shall present and describe data per each target group, with disaggregation by sex, age, locality, income, social status, etc. Analysis shall clearly identify, what is the general digital literacy level among each target group, what skills are missing or lagging. Conclusions shall be made on whether the level of possessed skills is adequate for active digital citizenship and participation in the digital economy.
  2. Overview of existing national digital literacy measures. Development of concrete recommendations on possible digital skills interventions, actions, policy, or strategy. Based on the identified gaps, existing national measures and best international practices, concrete recommendations shall be developed to address digital skills gaps relevant for each target group, disabled or disadvantaged group. 
  3. Finalization and presentation of the report. In-depth survey data analysis, digital literacy measures overview and recommendations will form the report. The report shall be validated by ITU and the Ministry of Digital Development and Transport of Azerbaijan. Following the validation, the report will be presented to the Government of Azerbaijan, for which a PowerPoint presentation shall be developed. 



  1. The digital skills assessment report, including concrete recommendations, as well as an executive summary (in English).
  2. A PowerPoint presentation describing the methodology and results of the assessment (in English).

All deliverables will be previously submitted to ITU and the Ministry for Digital Development and Transport of Azerbaijan for comments until validation of the final version. 
Copyright: ITU owns the copyright of all materials presented by the consultant.



  1. Advanced knowledge of Microsoft Excel and PowerPoint. 
  2. Good oral and written communication skills.



Education:  Advanced university degree in statistics or economics.


Experience: At least ten (10) years of progressively responsible experience in the field relevant to the Special Service Agreement (SSA) including at least five (5) at the international level.


Languages: Knowledge of English at advanced level. Knowledge of Russian at intermediate or advanced level would be an advantage.




Payment: 350 USD per working day


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.