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ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. 


Programme Officer 


Vacancy notice no: 1140 
Sector: BDT
Department: DDR
Country of contract: Switzerland
Duty station: Geneva


Position number: TD23/P3/365 
Grade: P3 
Type of contract: Fixed-term
Duration of contract: 2 years with possibility of renewal for 2 additional years
Recruitment open to: External
Application deadline (Midnight Geneva Time): 27 June 2023




The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector (ITU-D) of the Union which deals mainly with ICT-focused development policies, strategies and programmes, as well as technical cooperation activities, to promote digital inclusion and drive digital transformation at community, country and regional levels. To effectively and efficiently serve the needs of ITU members, BDT is organized into four functional areas:

  • Office of the Deputy to the Director and Field Operations Coordination Department
  • Partnerships for Digital Development Department
  • Digital Networks & Society Department
  • Digital Knowledge Hub Department

The office of the Deputy to the Director and Field Operations Coordination Department is responsible for advising and supporting the Director on the direction and management of the Bureau. It is also responsible for leading all matters related to personnel, strategic, financial and operational planning and reporting processes. The department oversees the work of the Regional Offices, ensuring proper delegation of authority and accountability of the Regional Offices. This department coordinates the holding of BDT conferences and events, monitors the implementation of decisions emanating from the World Telecommunication Development Conference (WTDC), the Telecommunication Development Advisory Group (TDAG) or Council, and cooperates closely with the other Sectors of the Union and the General Secretariat on matters of relevance to BDT and the overall work of the Union. BDT Regional Directors report to this department.


The ITU Office for Europe, located at the ITU Headquarters in Geneva, works closely with stakeholders from 46 Member States of the Europe region, making sure that together with ITU they can advance digital transformation at the national, regional, and global level.

Under the direction and supervision of the Head of the ITU Office for Europe, and in close collaboration with other ITU officers in HQ, Regional Offices and Area Offices as well as BDT Thematic Clusters, the incumbent performs the following duties:

  • Manages, coordinates, monitors, and implements programmes and projects, ensuring their alignment with regional priorities of Europe, cluster’s objectives and the overall ITU strategic framework, in particular the ITU-D Buenos Aires Action Plan and the resulting Regional Initiatives for Europe. Monitors advancements in the field of expertise. Provides advice to peers, management, and colleagues.
  • Provides programme and project management and support, defines project/revision requirements and specifications; suggests joint activities to support the regional programme in line with the Regional Initiatives for Europe. Identifies, proposes, and develops cooperation opportunities. Serves as a technical specialist for cooperation programmes and projects (regular programme and extrabudgetary). Prepares and drafts, as necessary, inputs for project documentation, including budgets.
  •  Initiates, supervises, and reviews the completion of duties by programme, project and office support staff on programmes/projects/actions under their responsibility, according to predetermined and clarified priorities and objectives.
  • Follows up project/programme/action budget implementation and financial situations, reporting status and raising potential issues with managers. Identifies prospective donors and actively participates in meetings.
  • Monitors, organizes, and conducts programme and project evaluations. Edits and compiles relevant documentation to enable project and programme work. Analyses and applies background history and documentation of projects, identifying and proposing amendments to strategies and decisions in adding technical value.
  • Monitors developments at the level of the Regional Telecommunication Organization for Europe, i.e. The European Conference of Postal and Telecommunication Administrations (CEPT) and other regional organizations dealing with ICTs, including and not limited to European Commission, ETSI, ENISA, BEREC, EAPeReg, Regional Cooperation Council (RCC), ETNO, Digital Europe, others, while seeking opportunities for building partnerships and synergies. 
  • Liaises with and provides technical support to national, sub-regional, regional, and international institutions and organizations, including other agencies within the United Nations system. In the context of the UN Sustainable Development System, of which ITU is the member, facilitates identification of needs, priorities for technical assistance and cooperation opportunities within the UN system, while facilitating ITU’s contribution to the UN Country Teams, UN Common Country Assessments, the Development Cooperation Frameworks, coordination mechanisms of the Regional UN System for Europe and Central Asia. 


  • Attends international, regional, national meetings and participates in technical groups (including ITU Study Groups, Focus Groups, BDT Cluster Coordination Meetings, others), as requested by the Deputy Director & Chief of Department and/or Head of the ITU Office for Europe; facilitates exchange of information on ICT practices in the Europe Region, while remaining informed on subject matter developments; prepares relevant contributions, documentation, and presentations.
  • Provides inputs and recommendations regarding the planning and organization of the work, resolving implementation problems and responding to internal technical and administrative demands.
  • Supports effective implementation of the communication and engagement strategy of the ITU Office for Europe to ensure strengthened ITU's outreach across Europe region and target European Membership as well as other European stakeholders (including private sectors, academia, civils society, development banks, financing institutions, verticals, others); contributes to the promotion of partnerships by identifying and liaising with attracting programme or project partners, funding partners and /or ITU member.
  • Carries out any other tasks in his/her field of competence that may be assigned to him/her. 



Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.


Analysis, Judgement and Decision Making
Client and Service Orientation
Innovation and Facilitating Change
Networking and Building Partnerships
Planning and Organising


Excellent understanding of the ICT ecosystem (including roles and responsibilities of diverse stakeholders) at the global and regional level, in particular in Europe; Very good knowledge of global and regional emerging trends in field of ICTs, i.e. technologies, policies and regulatory frameworks; Excellent research, drafting and presentation skills; Knowledge of project management principles and methodologies. 




Advanced university degree in telecommunications, ICTs or economics/management or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above. For internal candidates, a first university degree in one of the fields above in combination with seven years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.



At least five years of progressively responsible experience in the field of the post, including at least two at the international level. A Doctorate in a related field can be considered as a substitute for two years of working experience. 


Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration.)



Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment (PA) (cost of living allowance). The PA is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances.
Annual salary from $ 64,121 + post adjustment $ 57,517
Other allowances and benefits subject to specific terms of appointment, please refer to



Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.