ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. 


Junior Programme Officer 


Vacancy notice no: 1366 
Sector: BDT
Department: DKH
Country of contract: Switzerland
Duty station: Geneva


Position number:  
Grade: P2 
Type of contract: Short-term
Duration of contract: Until 31 December 2023
Recruitment open to: External
Application deadline (Midnight Geneva Time): 3 October 2023




The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector (ITU-D) of the Union which deals mainly with ICT-focused development policies, strategies and programmes, as well as technical cooperation activities, to promote digital inclusion and drive digital transformation at community, country and regional levels. To effectively and efficiently serve the needs of ITU members, BDT is organized into four functional areas:

  • Office of the Deputy to the Director and Field Operations Coordination Department
  • Partnerships for Digital Development Department
  • Digital Networks & Society Department
  • Digital Knowledge Hub Department

The Digital Knowledge Hub Department is responsible for providing best practices and information to support the public policy decisions of ITU Member States.  This department provides a platform for the members, as well as for external entities such as researchers, the private sector and other development agencies, to obtain critical information on digital trends, information society developments and digital skills. In addition to consolidating ITU's position as the recognized global source for regulatory information and ICT data, this department is responsible for the work of ITU-D Study Groups. Finally, this department provides capacity and digital skills building programmes. 


In the Regulatory and Market Environment Division (RME)/Digital Knowledge Hub (DKH) Department of the Telecommunication Development Bureau, and under the supervision of the Head of RME Division, the incumbent will contribute to the enhancement and promotion of policy and regulatory information, tools, guidelines and related activities to assist ITU-D members in developing policies and strategies that are appropriate to their regulatory situations and other ICT issues such as broadband, universal access, regulatory innovation, collaborative regulation, market analysis. To this extent, the incumbent will perform the following duties:

  • Provide useful technical and analytical support in researching latest data on regional and global regulatory and market trends in digital regulation. Provide input to RME studies and papers, on themes explored in papers, training materials and other RME reports and resources as may be required. This is to support the ongoing work on the Digital Regulation Platform and Training and in preparation of the content for GSR-24.
  • Contribute to the design and building of the ITU World Telecommunication/ICT Regulatory Survey 2024 on the new online platform in the six official ITU languages by testing services, troubleshooting issues and identifying improvements to ensure the smooth development of the online survey questionnaire.
  • Maintain and expand RME’s online resources and post relevant regulatory documents and news, develop, and maintain active pages.
  • Participate in the preparation of DKH communications and marketing materials.
  • Perform any other current duties as requested.



Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.


Client and Service Orientation
Innovation and Facilitating Change
Networking and Building Partnerships
Planning and Organising


  • Ability to carry out research in the field of telecommunication and ICT policies, legislation and regulation, both at the national and international level.
  • Ability to develop new technical skills, in particular in online software packages such as Qualtrics.
  • Knowledge of the use of the Internet search engines. 
  • Knowledge of the use of Microsoft Office tools.
  • Previous experience in digital policy and regulation, data and market analysis will be an advantage.



University degree in telecommunications, law, economics, public policy, international relations, business administration or data science or a related field OR education from a reputed college of advanced education, with a diploma of equivalent standard to that of a university degree in one of the fields above.



At least three years of progressively responsible experience in the field of the post. An advanced degree in a related field can be considered as a substitute for one year of working experience. A Doctorate in a related field can be considered as a substitute for two years of working experience.



Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration).


This temporary opportunity is available to individuals residing locally.


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.