ORGANISATIONAL CONTEXT

The position reports to the Deputy Director and Chief of the Study Groups and Policy Department. The Head of the International Numbering Resources Division serves as a leader for the team of the Division and provides authoritative expertise for all assigned responsibilities to deliver outputs and foster a collaborative spirit and cooperation to achieve results.

DUTIES AND RESPONSIBILITIES

The incumbent supervises a team of professionals and administrative assistant staff and provides strategic guidance to the team to ensure the successful implementation and monitoring of the objectives as well as the effective management of the Division’s resources. He/She will:  

• Lead and provide strategic oversight on International Telecommunication Numbering Resources to ensure that the activities of Numbering Coordination Team (NCT), Operational Bulletin and Numbering Administration (OBNA), and ITU-T Study Group 2 (or another SG in the future), adhere to the ITU's goals, priorities, and product/service offerings as approved in relevant Plenipotentiary (PP) Resolutions.
• Manage International Numbering Resources (INR) activities to ensure corresponding responsibilities of the TSB, specifically the function of centralized administrator/registrar, as specified in the relevant ITU-T recommendations, World Telecommunication Standardization Assembly (WTSA) Resolutions and Council Decisions are performed smoothly with consistent integrity and performance.
• Plan, direct, and oversee the operational activities of the Division and manage resources supporting INR relevant functions.
  • Ensure that staffing and operations are adequate, consistent, and that sufficient expertise is available to perform all necessary functions.
  • Establish access to the appropriate ITU staff to:
    • Handle legal, financial, technical, staffing, industry, and regulatory issues related to the management of all relevant resources under the Division's purview.
    • Maintain the necessary equipment, facilities, and billing arrangements for the day-to-day organization of all numbering resources.
    • Ensure compliance with ITU's legal rules, regulations, and jurisdiction when responding to requests from the industry and from national regulators about the resources and their administration. Information that is not authorized for transmittal under these rules and regulations should not be disclosed.

DUTIES AND RESPONSIBILITIES (continuation)

• Lead and manage the TSB INR team to ensure its effective functioning by fostering team spirit, collaboration, and capacity building. Mentor and train TSB INR team members; determine training required for staff to ensure an adequate level of knowledge for performing duties and responsibilities. This includes cross training to ensure operational continuity during staff absences.
• Identify areas for improvement in relevant procedures, working methods, tools or databases, and introduce innovative processes as needed to enhance the efficiency and effectiveness of NCT, OBNA, and SG2 activities.
• Participate in relevant activities and stay engaged with discussions of the Numbering Coordination Team (NCT) and SG2, as needed.
• Provide technical advice on complex INR matters on request offering a world-class expertise on International Numbering Resources (INR) issues raised through NCT, OBNA, SG2, or other appropriate channels.
• Liaise and coordinate with the Deputy Director and Chief of the Study Groups and Policy Department, other division heads in TSB, other Bureaux and the General Secretariat on matters related to the Division’s field of activity. Represent ITU at international forums, conferences, and meetings, delivering presentations and participating in discussions to promote International Telecommunication Numbering Resources activities and achieve TSB and ITU objectives. Participle in high level meetings to engage with external stakeholders and coordinate strategic partnerships in areas under the Division’s activities. Provide support for  Telecommunication Standardization Advisory Group (TSAG), ITU Council, International Telecommunication Regulations (ITR) related matters and other issues as requested.
• Perform other related duties as assigned.

CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

TECHNICAL COMPETENCIES

• Up-to-date knowledge of the telecom/ICT industry with particular focus on the technical domains related to the position.
• Familiarity with the ITU strategic plan, goals, priorities, products, and services offerings as approved in the PP Resolutions.
• Regulatory Knowledge: Deep understanding of relevant ITU-T recommendations, WTSA Resolutions, and Council Decisions. Ability to interpret and consider legal rules and regulations in telecommunications.
• Team capacity building: Ability to mentor, train, and develop team members for effective INR administration and registration.
• Technical Advisory: Ability to provide world-class authoritative expertise and substantive advice to ITU-T membership and the telecommunications industry.
• Expertise in handling complex International Numbering Resources (INR) issues.
• Ability to provide high-level technical advice.
• Strong analytical skills to assess and address complicated INR issues.
• Ability to develop solutions and strategies for complex challenges in the field.
• Ability to work collaboratively with a wide range of stakeholders.
• Excellent communication skills for internal and external coordination.

QUALIFICATIONS REQUIRED

Education:

Advanced university degree in telecommunication/ICT engineering or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above. For internal candidates, a first university degree in one of the fields above in combination with fifteen years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.

Experience:

At least ten years of progressively responsible experience in the field of the post, including at least five at the international level. A Doctorate in a related field can be considered as a substitute for three years of working experience.

Languages:

Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration).

BENEFITS AND ENTITLEMENTS

Salary:
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment (PA) (cost of living allowance). The PA is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances.
Annual salary from $ 101,540 + post adjustment $ 68,641
Other allowances and benefits subject to specific terms of appointment, please refer to:
https://jobs.itu.int/content/What-we-offer/?locale=en_US