ORGANIZATIONAL CONTEXT

Under the supervision of the Chief, Projects, Partnerships and Digital Skills (PPS) Department, the Head of Capacity and Digital Skills Development (CSD) Division leads the team and provides authoritative expertise for all assigned responsibilities to ensure the delivery of the Division outputs within prescribed time, cost and quality standards. The Head of the Division also fosters a collaborative spirit and cooperation to achieve results.
He/She operates in compliance with organizational regulations and rules and is responsible for the successful achievement of the delegated assignments.

DUTIES AND RESPONSIBILITIES

The incumbent will: 

• Lead and manage the Division, including its staff and financial resources; set objectives and priorities; determine budgetary requirements; and provide strategic guidance on the goals, direction and planning of the Division's work, ensuring the successful implementation and monitoring of initiatives, programmes and projects.
• Define the capacity and digital skills development policies and strategies to be followed when providing assistance to  ITU memberships, and when preparing related work programmes, including the long-term
  plan of the Division's activities covering the period between World Telecommunication Development Conferences, as well as annual plans, in close coordination with the Regional Offices and the other BDT teams.
• Continuously monitor the latest capacity and skills development aspects related to digital transformation, including digital skills policy and strategy, as well as the latest technologies to be applied in capacity development initiatives. Define strategies to assist developing countries in their capacity and skills development efforts to adapt to a changing digital environment, in close collaboration with the Group on Capacity Building Initiatives and other partners.
• Manage the implementation of the Division's capacity development activities, including the development and effective delivery of training to  ITU membership, in collaboration with various stakeholders, partners and other Divisions/Services and Bureaux (TSB, BR).This includes working with ITU-D study groups, the ITU Academy Training Centres programme and the Digital Transformation Centres Initiative under the ITU Academy framework,  ensuring the development of a coordinated and harmonized approach to capacity development across ITU.
• Plan, coordinate, supervise and organize national, regional and international capacity development meetings, symposia, seminars, and workshops, bringing together all relevant stakeholders. Support and participate in the World Telecommunication Development Conferences as well as meetings organized by the Union and other organizations dealing with capacity and skills development.
• Supervise and contribute to the elaboration, maintenance and follow-up of standards, toolkits and guidelines related to capacity and skills development. Oversee the development of the Division's research, publications and
  databases, as well as the dissemination of information through the ITU Academy website and/or printed materials.
• Serve as the facilitator of the BDT capacity development thematic priority, ensuring effective synergies and impact when planning and implementing actions, initiatives, and projects related to capacity and skills development,
  including those carried out by the ITU Regional and Area offices.
• Develop and promote partnerships with national, regional and international organizations, as well as with the private sector, academia and development agencies and mobilize resources to ensure the effective implementation of capacity building and skills development.
• Perform other related duties as assigned.

DUTIES AND RESPONSIBILITIES (continuation)

CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

TECHNICAL COMPETENCIES

• Ability to initiate and maintain good working relationships with officials at all levels.
• Extensive knowledge of telecommunication/ICT sector policy, regulatory frameworks, and economic reforms.
• Knowledge of distance learning (e-learning) applications and contemporary pedagogical theory and practice.
• Excellent research and analytical skills, with the ability to document problems,  assess their impact and mitigate issues in a clear and concise manner.
• Excellent communication skills, both oral and written, including evidence of publications and good presentation skills.
• Resourcefulness, initiative, maturity of judgment and negotiating skills. Tact, diplomacy and the ability to work effectively with officials at all levels and from diverse national, cultural and disciplinary backgrounds.
• Proven ability to lead the identification, formulation, implementation and evaluation of programmes and development projects.
• Knowledge and understanding of relevant UN organizational structures, business processes, policies and procedures could be an advantage.

QUALIFICATIONS REQUIRED

Education:

Advanced university degree in telecommunications/ICTs, human resources management, education or a related field OR education in a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above.
For internal candidates, a first university degree in one of the fields above in combination with fifteen years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.

Experience: 

At least ten years of progressively responsible experience in a telecommunication organization including five years at the international level. 
Experience in the field of capacity and skills development is essential. 
Experience and knowledge of the conditions prevailing in the developing world and of technical cooperation activities. 
Experience in allied fields, including the planning and organization of telecommunication/ICT training centres, schools and courses, etc., would be an advantage.
Project management experience would be an advantage.
A Doctorate in a related field can be considered as a substitute for three years of working experience.

Languages:

Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration).

BENEFITS AND ENTITLEMENTS

Salary:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment (PA) (cost of living allowance). The PA is variable and subject to change without notice in accordance with the rates set within the UN Common System for salaries and allowances.
Annual salary from $ 101,540 + post adjustment $ 82,654
Other allowances and benefits subject to specific terms of appointment, please refer to: What we offer