ORGANIZATIONAL CONTEXT

Under the supervision of the Deputy to the Director and Chief, IAP Department, the Head, Business Operations and Planning Division (BOP) is responsible for managing and improving all aspects of BR’s internal business operations, organizational support to ITU-R conferences and meetings, BR’s executive messaging and communication, project management processes and procedures. 

The incumbent ensures cross-sectorial collaboration, leads strategic planning operations and setting of management targets and advises the senior management on course correction, cost-effectiveness, and creative response to emerging complex challenges. 

The functions of the Head, Business Operations and Division cover a broad range of issues ranging from BR’s executive messaging and communication, general administration, human resources management, publications, strategic communications, promotion, membership, RRB secretariat, registry, and projects. 

The incumbent serves as a leader for the team and provides authoritative expertise for all assigned responsibilities to deliver Division outputs within the prescribed time, cost, and quality standards and foster collaborative spirit and cooperation to achieve results.
 

DUTIES AND RESPONSIBILITIES

• Oversees the development of the BR’s executive messaging and communication. Oversees the development of speeches, presentations, and interviews in the areas of activities of the radiocommunications sector. Based on ITU-R studies and publications, develops reports and briefings on specific and/or emerging radiocommunication services and technologies.
• Manages and improves organizational support for ITU-R conferences and meetings. Acts as administrative secretary of Radiocommunication conferences and meetings and, in this capacity, leads the organizational support to ITU-R conferences and meetings; plans and oversees the organization of such conferences and meetings.
• Oversees ITU-R’s technical publications such as the Radio Regulations, the Maritime Manuals, Recommendations, Reports and Handbooks.
• Manages and improves all aspects of BR’s internal business operations, including finance and human resources. Ensures that all operations and systems operate smoothly and comply with quality standards; maximizes the efficiency of all operational business procedures; monitors business operations and addresses potential issues when they arise.
• Oversees BR’s project management processes and procedures; project monitoring and evaluation of activities; manages partnerships and advocacy efforts; takes necessary steps to ensure project documents are completed and submitted to relevant parties for approval; briefs and consults with senior management on project progress and provides information and advice as required to contribute to the expectations in terms of quality, budget, delivery timelines, and strategy.
• Leads the development and implementation of a comprehensive modern communications strategy to raise awareness of ITU-R’s activities, and increase ITU-R member's engagement and commitment.
• Leads the development of a comprehensive strategy to attract and retain ITU-R members, considering ITU membership and sponsorship policies and procedures. Leads the implementation of the strategy to increase ITU-R membership numbers and income for the Union, as well as to strengthen member participation in study groups and other activities.
• Oversees efficient provision of client-oriented transactional services and builds processes based on BR’s operational plan and goals; identifies areas of improvement by applying best practices/lessons learned. Develops processes that meet BR’s operational plan and ensures compliance; takes into account the needs of external and internal stakeholders and incorporates them into the operational plan.
• Leads and coordinates cross-sectoral collaboration; coordinates BR’s liaison in the development of ITU Strategic Plan; four-year rolling Operational Plan; ITU’s Digital Transformation, BR’s participation in events of other ITU Sectors. Builds partnerships with key internal and external stakeholders, and coordinates the liaison with other Sectors on subjects of mutual interest.
• Leads the team of the Division and provides authoritative expertise for all assigned responsibilities.
• Performs other related duties as assigned.

DUTIES AND RESPONSIBILITIES (continuation)

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CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

TECHNICAL COMPETENCIES

• Excellent knowledge of the ITU’s work.
• Extensive knowledge on the radiocommunications field with specific emphasis on spectrum management and the Radio Regulations.
• Excellent writing skills required to prepare a variety of documents, reports and briefings.
• Highly developed communication and interpersonal skills.
• Strong knowledge of project development and management.
• Strong knowledge of operations management.
• Strong knowledge of result-based management, risk management, KPIs and dashboard reporting.
• Demonstrated team building and collaboration skills to work horizontally across the sector and the Union.
• Excellent computer skills and ability to use information technology as a tool and resource.

QUALIFICATIONS REQUIRED

Education:

Advanced university degree in telecommunications, radiocommunications, engineering, communications or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above.
For internal candidates, a first university degree in one of the fields above in combination with fifteen years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.

Experience:

At least ten years of progressively responsible experience in the fields of activity of this post, including at least five at the international level. A Doctorate in a related field can be considered as a substitute for three years of working experience.

Proven experience in national and regional regulation and policy making.
Experience in participating in ITU radiocommunication conferences and regional conferences focusing on Radio Regulation matters.
Experience in business operations planning, managing staff, financial resources and projects and establishing inter-relationships with internal and external stakeholders.
 

Languages:

Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration.)

BENEFITS AND ENTITLEMENTS

Salary:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment (PA) (cost of living allowance). The PA is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances.

Annual salary from $ 101,540 + post adjustment $ 68,641

Other allowances and benefits subject to specific terms of appointment, please refer to: https://jobs.itu.int/content/What-we-offer/?locale=en_US