ORGANIZATIONAL CONTEXT

The position reports directly to the Director of the TSB but works in close collaboration with the Deputy to the Director, the Chief, Strategic and Engagement Department (SED) serves as a leader and role model and takes ownership for all responsibilities and delivers outputs within prescribed time, cost and quality standards related to the mandate of the Strategic Engagement Department. The incumbent operates in compliance with organizational regulations and rules and takes responsibilities towards the successful achievement of delegated assignments.

DUTIES AND RESPONSIBILITIES

1.  Lead and direct the Strategic Engagement Department (SED) activities, human resources, and financial resources of the Department, ensuring alignment with the TSB’s overall strategic direction, compliance with        organizational regulations and rules and assigned mandate; empower and build the team’s capacity to enhance their commitment; and drive change to achieve the Department’s objectives:

• Supervise the Communications, Media Relations, Social Media, Digital Marketing and Web Development programmes related to the Bureau’s work in close coordination with ITU’s Corporate Communication Service.
• Lead the Division responsible for crafting and executing comprehensive communication strategies to enhance the Bureau’s visibility and brand recognition (e.g. WTSA, GSS, FNC, WSC, AI for Good, and other priority public-facing events and platforms), including promoting ITU-T study group outputs.
• Generate media opportunities and foster partnerships.
• Manage social media channels and digital marketing campaigns to engage with ITU-T’s target audience effectively.

2.  Direct, plan and oversee the membership, sponsorship, outreach and business development activities  to position TSB as a future-oriented emerging telecommunications/ICT standards:

• Lead the development and implementation of strategies to attract new members and retain existing ITU-T members.
• Lead the strategy to attract and engage with new industry verticals and emerging telecommunications/ICT standards, positioning TSB as a future-oriented Bureau.
• Cultivate relationships with potential sponsors and partners, negotiating agreements and sponsorship packages to support organizational goals.
• Oversee business development efforts, identify opportunities for growth and partnership expansion.
• Lead outreach initiatives to engage with stakeholders, including industry professionals, academia, governmental bodies, and youth to enhance collaboration. Supervise the ITU Journal and ITU-T Academia Programme.

DUTIES AND RESPONSIBILITIES (continuation)

3.   As a core component of the overall strategic engagement strategy, direct, plan and lead major initiatives such as AI for Good. Work collaboratively with the other Bureaux and General Secretariat to enhance ITU's standardization standing and collaboration within the ICT industry, UN system, and standards community. Utilize these platforms to foster internal innovation, develop pathways for emerging standards, and strengthen ITU's thought leadership activities:

• Coordinate AI and emerging telecommunications/ICT efforts with the General Secretariat to ensure that TSB and these initiatives are strategically aligned and leveraged across all Bureaus.
• Lead AI for Good with its three pillars, the always online, all year-round platform, the annual in-person Global Summit and collaboration efforts under the impact initiative.
• Design and implement the strategic framework of major initiatives such as AI for Good and ensure their alignment with the overall strategic direction of ITU.
• Develop and implement the financial plan and budget for major initiatives such as AI for Good; identify opportunities to transfer learnings from AI for Good or related initiatives (on content, services, tools, AI-powered pilots, way of working, etc.) to other projects within ITU.
• Engage in public speaking, representation and networking at senior executive level events and meetings inside and outside the UN system, in addition to serving as a media spokesperson.

4.  Direct and oversee the preparation of communications, media and promotional materials to highlight  the Bureau’s activities and related initiatives  for presentation at ITU conferences, meetings, forum activities, and publications, and for presentation to external technical and professional meetings, conferences and seminars; participate whenever possible in such activities in order to present TSB’s work to a broad  professional audience. 
5.  Participate in the preparation of the ITU/TSB budget related to  the Strategic Engagement Department (SED); ensure that activities are carried out in compliance with the allocated budget.
6.  Provide authoritative advice to the Director and the Deputy to the Director on matters within the scope of responsibility. Cooperate with the Chiefs of other TSB Departments ; participate in the TSB management committee and contribute to the TSB’s strategy and policy.
7.  Represent ITU-T at internal and external meetings and ensure that the TSB’s interests are represented and considered.
8.  Perform other related duties as assigned.

CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

TECHNICAL COMPETENCIES

• Ability to identify key strategic issues, opportunities and risks and to formulate and take responsive initiatives.
• Reliability and commitment to timely delivery of high-quality outputs to achieve ITU-T goals.
• Ability to build, motivate and lead teams to achieve effective collaboration and teamwork.
• Ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
• Political and diplomatic skills to liaise, negotiate and manage relationships with key TSB stakeholders.
• Ability to identify key strategic issues, opportunities and risks and to formulate and take responsive initiatives.
• Proficiency in relevant office computer, web and AI applications.
• Awareness and understanding of ITU-T rules and procedures, its meeting activities and its products would be an advantage.

QUALIFICATIONS REQUIRED

Education:

Advanced university degree in business management, international business or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above. For internal candidates, a first university degree in one of the fields above in combination with twenty years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.

Experience:

At least fifteen years of progressively responsible experience in various telecommunication fields and emerging technologies such as AI, including at least seven at the international level. A Doctorate in a related field can be considered as a substitute for three years of working experience.

Languages:

Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration).

BENEFITS AND ENTITLEMENTS

Salary:
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment (PA) (cost of living allowance). The PA is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances.

Annual salary from $ 106,023 + post adjustment $ 95,315

Other allowances and benefits subject to specific terms of appointment, please refer to:
What-we-offer